How to manage the mail queue in WHM

Description
  • When an e-mail is undeliverable, it can get stuck in the queue. Occasionally, struck messages can cause all the messages on the server to get in the queue which in turn results in no mail can be sent from the server.
  • Go to Email>Main Queue Manager.
  • Exim Mail Queue will appear. Each message shows the size and time spent in the queue.
  • Delete a message or deliver now are the two options available. You can also Attempt to Deliver all messages in the Queue with the link of the same name.
  • To check out an individual message, click on the message. All the details are shown. Click on Deliver Message Now to attempt delivery again. The error still remains. Click on Return to Mail Queue. The message is no longer in the queue but it has been replaced with a new error e-mail to the sender.
  • When every effort fails, click on Delete all messages in Queue. Confirm by clicking on Delete All.
  • The messages are thus removed from the queue.

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